Information we (PRIE) have collected or created to help us define policies, and protect our guests and staff. We want to share this with your business in hopes that it helps with efforts to define your path forward and operate safely.
At this time COVID restrictions and practices guide are not active. However, if you are ill, please wear a mask and limit your interactions to your group. Note this is work in progress (grammer as well).
PRIE developed our policies from reading what other counties have published (at the time SJC was serously lacking in online guidance and resources for businesses). Posting instructions to guests and staff will be made available online and at entrances to the winery. This is to inform guests, staff, and the county we are operating with due diligence. Second, we live in a time were lawsuits and settlements are common as bad twitter posts. These signs, policies, and training may provide some legal protection to our staff and us.
The information collected here is based on our investigations and from other businesses, guidance from DPH, CDC, OSHA, and our own ideas. Like many, shortly before/after the shutdown we were scrambling to understand how to reopen and the rules. We found many counties were posting guidelines and based our Initial Protocol (subsequently used to develop our online policies) on these guides. Since then, many states and counties have created their own guidence which, can be a great resource to you. Here is Santa Clara's template for businesses that we found very useful. Note while we actively update this information, 1) guidelines are rapidly evolving, and 2) this is a perspective, and from a legal point of view, it has not been reviewed by a lawyer.
Guess Liability Waiver posted on site and available to have guest(s) sign: Waiver.
Employee acknowledgements, policies, notifications, and safety sheets.
If someone arrives at PRIE of during their visit, they appear to be intoxicated we need to take steps to ensure the person has a safe way home (They do not drive!). This can include: Talking with the designated driver, calling Uber or a taxi.
Handling patrons who arrive already intoxicatedDo not serve a person who arrives intoxicated. Also, do not allow them to leave without a safe transportation.
Recorded the incident in the log found in the drawer under the cash drawer.
Handling potentially violent situationsWe do not allow other spirits on site without a special event permit. All illegal drugs, smoking, vaping are not permited. If a guest is suspected or observed using the above, contact management to be escorted off premises.
Recorded the incident in the log found in the drawer under the cash drawer.
Dealing with underage patronsRecorded the incident in the log found in the drawer under the cash drawer.
How and when to check a patron’s identificationBasically, record in the incident in the log issues of concern regarding visiting guests.
Additional information for: *) Good hospitality policies for the service of alcoholic beverages for consumption by patrons at an ABC licensed premises include: *) Offering or serving a glass of water with the service of alcohol. *) Having a policy of only serving one alcoholic beverage per patron at a time. That includes not bringing a second drink to a patron before he or she has finished the first one. *) When a patron is drinking rapidly, slowing beverage service. Methods may include visiting the table less often, or even avoiding the table until all patrons have finished their drinks. *) Not assuming that everyone wants to consume an alcoholic beverage, and not serving an alcoholic beverage to anyone who does not want one. *) Having non-alcoholic alternatives available and offering them to patrons. *) Featuring food promotions rather than drink promotions. For example, offering a “Hungry Hour” with food specials rather than a “Happy Hour” with alcoholic beverage specials. *) Offering promotions for designated drivers, which may include free non-alcoholic drinks and/or food items such as an appetizer or dessert. *) Ceasing service to a patron who has become intoxicated and advising management and coworkers of the decision to cease service. *) Encouraging all patrons to have a safe ride to their next destination. If a patron is too impaired to drive safely and does not have a designated driver, it is appropriate to arrange for a safe ride by calling a cab, Uber, or Lyft. Unfortunately, some impaired patrons may refuse a safe ride and insist on driving themselves. At that point, employees should advise a supervisor of the situation, and the supervisor should contact law enforcement with a description and the license plate number of the car.
The signs we use around the property are provided below in pptx and pdf. Like many, we looked online for metal or plastic signs and found then to be costly. So, we went with making our own and laminating them. The cost of a hot laminator and sheet stock was cheaper than buying three signs. Now that we decided to print our own signs, we found official signs (PDFs) from the CDC and other public health web sites were created by a great graphic artist; beautiful but, completely lacking in common, cost, sense (ink is expensive). So, we retooled many of the signs/posters to save ink (white background).
Once printed we cut them to size, laminated (5mm), and post where needed.
Signage (MS pptx) and as PDF.
COVID Information
COVID Event Attendees Information
COVID Symptoms
Cal/OSHA COVID-19 Guidelines, and additional information can be found at
Cal/OSHA
